Networking for Success
First Session
- Putting conversational skills and networking in context
- Understanding the value of your network
- Looking beyond the individual
- Defeating Shyness
- Building rapport and small talk
- Being Interested.
By the conclusion of this first session individuals will already be looking at each other and those they meet in a completely different manner. Over the course of the week they will have a series of exercises to do including starting conversations with different types of people, finding out key pieces of information and controlling conversations.
Second Session
- First session review and learnings
- Being Interesting
- Story Telling
- Conveying Values
Covert sales
In this session your staff will learn how to gently lead a conversation around to conveying the information you want about your brand and your staff in a way that does not appear to ‘sell’. They will also learn the value of looking beyond immediate sales by focusing on longer term relationships.
At the end of this training your staff will have the confidence to approach a stranger and begin a conversation, confident in the knowledge that they can not only hold up their end of the conversation but that they can quickly find areas of commonality, build rapport and demonstrate key values.
Once your sales and management team have been on this course you will be keen to get all customer facing staff trained up!